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Customer Service Associate - Healthcare Claims

Company: VirtualVocations
Location: Santa Barbara
Posted on: June 10, 2024

Job Description:

A company is looking for a Customer Service Associate.



Key Responsibilities:

Receive and respond to inbound and outbound phone calls
Document all calls in ticketing and tracking systems
Act as a liaison between claims department and providers


Required Qualifications:

Bachelor's degree preferred with three plus years of relevant professional experience in Healthcare claims operations
Previous Health Care Call Center/Customer Service Experience
Knowledge of physician practice and hospital coding, billing and medical terminology
Experience with UB/Institutional (UB04); Professional (CMS1500) claims and HIPAA-compliant EDI formats
Understand CMS guidelines for claims processing

Keywords: VirtualVocations, Santa Barbara , Customer Service Associate - Healthcare Claims, Healthcare , Santa Barbara, California

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