Clinical Account Executive - Santa Barbara & Ventura CA- Biosense Webster Inc.
Company: Disability Solutions
Location: Santa Barbara
Posted on: April 20, 2024
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Job Description:
The CAE role will be an integral part of Biosense Webster's US
Field Sales & Service group reporting to the Reginal Business
Director and closely partnering with the Territory Manager. This
position will focus on increasing market share growth in targeted
accounts. Following the account conversion, the CAE is also
responsible for training the local CAS and ensuring a seamless
transition at the end of the task. The assignment will require up
to 80% travel within the Santa Barbara, Ventura, San Luis Obispo,
Fresno and Bakersfield CA territory. The CAE is accountable to
provide technical and clinical product support to healthcare
providers. This position is expected to achieve key business
metrics by flawlessly executing the company's strategies and
tactics. The CAE is also responsible for building and maintaining
mutually beneficial relationships in non-Biosense Webster accounts
and for increasing market share of BWI products. The end result
should be that Biosense Webster achieves success in the attainment
of business objectives through the commercial execution and
adoption of CARTO-- 3 System and other BWI products in the
accounts, and that BWI personnel are recognized as best in the
industry for their commercial, technical and clinical competencies.
The CAE directly partners with Territory Managers, Field Service
Engineers and other CAS to ensure alignment and coordination of
activities to meet business objectives. At Johnson & Johnson, we
believe health is everything. Our strength in healthcare innovation
empowers us to build a world where complex diseases are prevented,
treated, and cured, where treatments are smarter and less invasive,
and solutions are personal. Through our expertise in Innovative
Medicine and MedTech, we are uniquely positioned to innovate across
the full spectrum of healthcare solutions today to deliver the
breakthroughs of tomorrow, and profoundly impact health for
humanity. Learn more at https://www.jnj.com/. Under the general
direction of the manager and in accordance with all applicable
federal, state and local laws/regulations and Corporate Johnson &
Johnson, procedures and guidelines, this position will: --- Partner
with Territory Manager and other CAS to develop & execute an
account business plan that leads to attainment of business
objectives through the commercial execution and adoption of CARTO--
3 System and other BWI products. --- Accurately assess customer
needs, opportunities, and potential barriers, at accounts where
CARTO-- 3 System is being introduced and establish an adoption plan
leading to business growth and sales goal attainment. --- Provide
expert clinical product and technical assistance and training to
physicians and EP Lab Staff on the effective use of BWI's systems
and catheter equipment (e.g., The CARTO-- System and appropriate
software modules including Carto Confidense, CARTOSOUND --- and the
SmartAblate generator) during case procedures within an assigned
geography, and in a manner that leads to meeting and exceeding
business goals. --- Educate customers on all BWI products to
optimize effective usage by providing technical and clinical
information and in-service trainings. Shares best practices to
increase value for customers. --- Use consultative selling
techniques to identify potential sales opportunities within the
account. Create awareness of BWI solutions and facilitates
Territory Sales Manager (TM) contact with the key decision makers
to drive incremental business. --- Maximize customer case support
capability through proper planning and scheduling techniques. ---
Drive collaboration and maintain consistent, open lines of
communication across the assigned responsibilities with the local
team/Pod (i.e. TM and other CAS), as well as the support team (i.e.
Ultrasound CAS, FSE, RBD) and other internal and external partners.
--- This position will also develop and share best practices with
US Field Sales and Service colleagues and internal partners. ---
Develop and grow mutually beneficial customer relationships within
and beyond the EP lab, including, but not limited to physicians,
nurses and technicians, clinical and hospital administrators and
staff. --- Stay current on company products instructions for use
(IFU), best practices and technical troubleshooting, as well as
relevant scientific clinical literature and new product
information. --- Prioritize and appropriately respond to requests
in a high-stress environment. --- Maintain composure and
problem-solving focus during stressful interactions. --- Engage in
diagnostic dialogue with multiple internal and external business
partners and stakeholders. --- Formulate solutions based on
dialogue and input gained during session. Provide mentoring for new
BWI commercial team members as requested. --- Respond daily to
requests by email and voicemail from customers, practitioners and
partners. Perform administrative work, including managing account
documentation, compliance training requirements, expense reporting,
and Company system input. Maintain Safe Fleet standards according
to Company guidelines. Responsible for communicating business
related issues or opportunities to next management level.
Responsible for ensuring subordinates follow all Company guidelines
related to Health, Safety and Environmental practices and that all
resources needed to do so are available and in good condition.
Responsible for ensuring personal and Company compliance with all
Federal, State, local and Company regulations, policies, and
procedures. --- Perform other duties assigned as needed. The
anticipated base pay range for this position is $96,000-$149,500
annually. For additional general information on Company benefits,
please go to: - https://www.careers.jnj.com/employee-benefits
Keywords: Disability Solutions, Santa Barbara , Clinical Account Executive - Santa Barbara & Ventura CA- Biosense Webster Inc., Healthcare , Santa Barbara, California
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