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Senior Product Manager

Company: AppFolio
Location: Santa Barbara
Posted on: September 13, 2019

Job Description:

Who we are:

Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries. At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.

To learn more about AppFolio and our company values check out our profile on The Muse!

Why AppFolio?


  • Competitive Compensation
  • Medical, Dental, Vision, and a 401k Match
  • Amazing company culture: focus on a complete lifestyle
  • Recharge: 20 Days PTO + 9 Paid Holidays
  • Built to last: Grow your career in an innovative, public company
  • Make an impact: your work plays a key role in transforming our customers' businesses
  • Love your team members: co-workers are often friends too
  • Offices stocked with healthy snacks, games, and goodies
  • A commitment to health/wellness including onsite fitness classes
  • Give back to your team and your community

    The Senior Product Manager works closely with the Engineering team to communicate and present customer problems and help facilitate discussions with customers.

    This position will meet regularly with Sales, Marketing, and Client Services to discuss upcoming releases and gather feedback on what can be improved in the product.

    The ideal candidate has an uncanny ability to listen and engage prospects/customers, embraces new technologies, enjoys working in a collaborative environment, and loves to solve problems.

    What will you do?

    On a day-to-day basis, you will:

    • Own your product's success - all activities performed should drive towards this goal
    • Coordinate & lead customer interviews, both over the phone and in-person, to deepen personal and organizational understanding of our customers' needs and desires
    • Work with sales, implementation, marketing, and support teams to identify ways to make our products better
    • Create and manage a backlog of features & enhancements to achieve project goals as quickly and efficiently as possible
    • Collaborate with teammates to craft elegant solutions to customer and business problems
    • Conduct agile methodology including planning, grooming, retrospectives, etc.
    • Understand and be able to articulate the overall product vision and strategy
    • Keep up to date with market and technology trends and competitive offerings

      Desired Skills & Experience

      You will be a great fit in this group if you have:

      • 6+ years experience with high-tech products and technologies (preferably software as a service products)
      • A strong technical background - Significant hands-on experience building technology products is preferred. We are looking for quality (not quantity) of experience
      • A keen sense of business - the ability to understand market trends and consumer requirements, build business cases to justify your analysis, and design and prioritize features to fit the market needs.
      • Leadership - Proven experience leading cross-functional teams in a fast-paced environment

        Above all, we are looking for entrepreneurial individuals who are passionate about building great products. If that sounds like you but you lack in one or more of the areas above, still feel free to drop us a line.

        In addition to competitive pay, benefits & perks we offer...

        • An intellectually stimulating, highly-collaborative, casual, and friendly work environment.
        • A smart team and an entrepreneurial culture - your contributions will have a direct, visible impact on the organization. You won't be just another face in the crowd.

          No outside recruiter or agency submissions, please. Such submissions will be considered free to AppFolio.

Keywords: AppFolio, Santa Barbara , Senior Product Manager, Executive , Santa Barbara, California

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