Clinical Case Manager - Remi Apartments
Company: The People Concern
Location: Los Angeles
Posted on: June 1, 2025
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Job Description:
Role: Clinical Case Manager, Project Based Housing - Remi
Reports to: Program Manager
Location: The Remi, 1216 Nadeau St., Los Angeles, CA 9001
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Status: Full-Time; Non-Exempt (hourly); Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b),
Employee Assistance Program (EAP), etc.
SUMMARY:
As part of a multi-disciplinary team, the Clinical Case Manager
will provide field-based and site-based clinical services with
clients to help remove barriers to housing placement and retain
permanent housing. The Clinical Case Manager's primary
responsibilities are to comprehensively assess initial and ongoing
individual needs, build rapport and sustain therapeutic engagement,
while implementing interventions guided by functional needs
assessments and treatment goal plans. Clinical Case Managers
utilize clinical knowledge and skills to create interventions that
target growth in coping skills and other life-skills learning.
Through the use of evidence based practices such as harm reduction,
housing first, and trauma-informed care, Clinical Case Managers
support housing stability, medical and mental health wellness, and
community integration.
DUTIES and RESPONSIBILITIES:
1. Maintain a caseload of approximately 20 high acuity Clients for
intensive case management services (up to 40 if low acuity).
2. Develop relationships with Clients with a focus on facilitating
independence and maintenance of improved physical and mental
health.
3. Provide crisis assessment and intervention.
4. Facilitate life skills and coping skills groups for Clients, as
indicated.
5. Contribute clinical insight during weekly team case
conferencing.
6. Meet regularly with clinical supervisor and attend weekly group
supervision in order to obtain hours towards licensure. Supervision
is provided at no cost to employee.
7. Collaborate with LA County Department of Mental Health (DMH) and
Department of Health Services (DHS) programs to enhance
coordination within Clients' treatment team.
8. Engage Clients and implement interventions with an approach
emphasizing Client choice, harm-reduction, and psychosocial
rehabilitation within a setting guided by trauma-informed care,
housing-first principles, and professional boundaries.
9. Assist in the screening, intake, and enrollment of Clients
including orientation to program policies and goals.
10. Complete comprehensive biopsychosocial assessments and
functional needs assessments to guide individualized treatment
planning.
11. Complete assessment of mental health symptoms and diagnoses to
guide mental health service linkage.
12. Complete quarterly collaborative goal plans with Clients with
the purpose of targeting areas that will improve quality of life
and health outcomes.
13. Write and maintain accurate, complete, and up-to-date progress
notes and data in electronic databases as required by the program
and its funding sources.
14. Ensure all Client documents within physical charts are
complete, accurate, current, and filed as guided by agency,
department, and funder expectations.
15. Maintain confidentiality of Client information per HIPAA and
internal agency guidelines.
16. Assist Clients in applying for and obtaining all benefits to
which they are entitled.
17. Coordinate appointments, transportation, and follow-up services
for Clients to improve access to primary health care, mental health
care, substance use services, and other local resources in order to
build sustainable community connections and reduce the need for
emergency health care services.
18. Directly transport Clients in personal vehicle to various
agencies and healthcare providers in the greater Los Angeles area
to decrease barriers to access and increase community
reintegration.
19. Support Clients by teaching and modeling life skills involved
such as budgeting, housekeeping, meal preparation, appointment
scheduling, health maintenance, and socialization within
communities where they become housed.
20. Communicate effectively with property managers and other third
party partners.
21. Work cooperatively and cohesively with multidisciplinary team
including participation in weekly staff meetings, direct individual
supervision, and trainings.
22. Adapt workload as directed by supervisor in response to funder
expectations.
23. Other duties, as assigned.
QUALIFICATIONS:
1. Master's degree in a mental health field.
2. Valid CA Driver's license, reliable car, auto insurance, and an
acceptable driving record.
3. Willing and able to transport Clients in your personal
vehicle.
4. Experience working with homeless individuals, those living with
mental illness and/or substance addictions, preferred.
5. Demonstrated knowledge of case management preferred.
6. Able to work in a high tolerance Harm Reduction model with
Clients experiencing multiple barriers.
PREFERRED QUALIFICATIONS:
1. Registered with the California Board of Behavioral Sciences or
ability to do so within the first 6 months of employment.
WORK ENVIRONMENT:
1. Field (may need to travel) and indoor office environment
2. On occasion walk or drive to different local sites
3. Regularly required to sit, stand, bend and occasionally lift or
carry up to 35 pounds
4. Will necessitate working in busy and at times loud
environments
5. Will be exposed to elements like cold, heat, dust, noise and
odor
6. May need to bend, stoop, twist, and sit throughout the day
7. Able to thrive in a work environment emphasizing teamwork and
collaboration
EXPECTED BEHAVIORS OF ALL STAFF
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to
non-discrimination in employment. We select the most qualified
individual for the job basedon job-related qualifications
regardless of race, color, age, sex, religion, national origin,
disability, ancestry, marital status, credit history, sexual
orientation, arrest and court record, genetic information, veteran
status or any other status protected by federal, state or other
applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild
their lives. One of Los Angeles County's largest social services
agencies, The People Concern was formed in 2016 in a merger of two
trusted social service organizations based in Los Angeles County,
OPCC and Lamp Community. Informed by more than fifty-eight years of
work in the community, The People Concern is a leading provider of,
and advocate for, evidence-based solutions to the multi-faceted
challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide
a fully integrated system of care - including outreach, interim
housing, mental and medical health care, substance abuse services,
domestic violence services, life skills & wellness programs, and
permanent supportive housing - tailored to the unique needs of
homeless individuals, survivors of domestic violence, challenged
youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care
empowers our participants to navigate the multi-faceted obstacles
in their lives, become their best selves, and ultimately, connect
with and contribute to their communities.
Benefits & Perks
Keywords: The People Concern, Santa Barbara , Clinical Case Manager - Remi Apartments, Executive , Los Angeles, California
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