Hotel / Resort Manager

-Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
-Ensure that standards are maintained at a superior level on a daily basis.
-Oversee and direct Food and Beverage, Rooms Division, Spa, Engineering, Security, and Guest Relations departments.
-Participate in directing and controlling Accounting, Sales and Marketing, and Talent & Culture departments
-Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel.
-Ensure that goals and objectives of human resources management are met through supporting the hotel philosophy concerning, but not limited to, hiring, employee relations, disciplinary action.
-Interface with corporate officers in the execution of corporate goals.
-Responsible for establishing and maintaining hotel standards in order to achieve and maintain the "5-star" status.
-As a member of the executive team, work closely with other team members in achieving the hotel's goals and objectives.
-Establish annual objectives for Executives and Department Heads reporting to him or her.
-Responsible for employee compliance with hotel policies and procedures. Initiate disciplinary action when appropriate.
-Serve as Manager On Duty.
-Interact in a courteous and professional manner with all guests, associates, and community members.
-Respond in a courteous, professional, and rapid manner in order to resolve all guest and associates' difficulties.
-Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems in order to perform and direct many varied and complex tasks.
-Supervise, direct, coordinate, influence, and persuade associates in order to maintain service standards of the hotel.
-Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving associates and guest complaints.
-Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
-Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
-Maintain safety and cleanliness of work area.
-All other duties as required.

About Rosewood Miramar Beach

Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense-- spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.

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