Costa Operations Manager
Company: Mar Monte Hotel - In the Unbound Collection by Hya
Location: Santa Barbara
Posted on: November 27, 2022
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Job Description:
Overview
Plan and manage the Restaurant, Room Service and other food and
beverage outlets as appropriate in order to achieve customer
satisfaction, quality service, compliance with corporate/franchise
policies and procedures and federal, state and local regulations
while meeting/exceeding financial goals.
Responsibilities
- Manage day to day operations for all restaurant outlets, room
service, culinary. Stewarding, beverage, banquet, and purchasing
operations.
- Control and manage all areas of cost management including cost of
food, beverage, salaries and wages, and other expenses.
- Plan and manage the procurement, production, preparation and
presentation of all food and beverages in the hotel in a safe,
sanitary, and cost effective manner.
- Manage the Human Resources within the division. Direct and
oversee recruitment and development of associates; interview, hire,
train, empower, coach and counsel, performance and salary reviews,
resolve conflict through fair treatment policy, discipline and
terminate as appropriate.
- Implement and manage all company programs to ensure compliance
with the SOPs and LSOPs; to include safety and sanitary regulation,
all federal, state, franchise, and local regulations to ensure
optimal levels of quality service and hospitality are provided to
the guest.
- Market the Food and Beverage outlets; develop and manage the
implementation of menus, package deals, promotions, displays,
decorations and presentations within corporate guidelines to
capture more in house guests and a larger share of the local market
to meet/exceed sales and financial goals and objectives.
- Develop, implement and manage the department's business/marketing
plan and budget; continually analyze, forecast, monitor and control
the labor and food costs through various methods to meet/exceed
management/budget objectives.
- Develop and implement menus and back-up (use records, production
lists, pars, training, etc...) within corporate guidelines to
continually improve revenues and profit margins while maintaining
quality.
- Manage the maintenance/sanitation of the Food and Beverage areas
and equipment in the hotel to protect the assets, comply with
regulations and ensure quality service.
- Respond to customer trends, needs, issues, comments and problems
to ensure a quality experience and enhance future sales
prospects.
- Execute and promote the Accident Prevention Program to minimize
liabilities and related expenses.
- Comply with attendance rules and be available to work on a
regular basis.
- Perform any other job related duties as assigned.
About Us
Mar Monte Hotel is your gateway to the American Riviera. Just
minutes from Santa Barbara's downtown, the hotel is located on
Cabrillo Boulevard, across from East Beach and the Pacific Ocean.
Across the road from East Beach along the Pacific Ocean, this
polished hotel with a 1930s Spanish Colonial vibe is 1 mile from
Stearns Wharf and 3 miles from the Santa Barbara Museum of Art.Our
employees enjoy hotel and F&B discounts throughout the world of
Hyatt and HEI, various Bonus/Incentive and Recognition Programs,
plus - working alongside beautiful, ocean front views. Apply today
to join our team!Don't meet every single requirement of this job?
Studies have shown that women and people of color are less likely
to apply to jobs unless they meet every single qualification. At
HEI we are dedicated to building a diverse and inclusive workplace,
so if you're excited about this role but your experience doesn't
align perfectly with every qualification in the job description, we
encourage you to still send in your information. You may be the
perfect candidate for this or for other roles within our
organization!We value U.S. military experience and invite all
qualified military candidates to apply.
Keywords: Mar Monte Hotel - In the Unbound Collection by Hya, Santa Barbara , Costa Operations Manager, Executive , Santa Barbara, California
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