Mid-Market Nonprofit Account Director (Remote or Hybrid)

Company: LinkedIn
Location: Carpinteria
Posted on: January 10, 2022

Job Description:

Company Description

LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid or remote work options, meaning you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or this role can be performed remotely in most locations in the country of employment.

We are looking for a Mid-Market Nonprofit Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Nonprofit sector.

You will be responsible for helping our customers effectively engage with---our---solutions (Talent, Learning & Engagement). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients' best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

• Researches Customer's business and prepares thoughtful questions and insights in advance of customer meetings
• Asks layered, open-ended questions to understand and clarify Customer's objectives and challenges beyond surface-level detail
• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer's organization
• Shifts communication style and content to fit the needs of different stakeholders
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells with Integrity
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
• Uses data and insights to support investment recommendations or overcome customer objections
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
• Practices humility and asks for help from colleagues when faced with a challenge or unknown
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.
  
  Qualifications
  
  Basic Qualifications:
  
  • 4+ years of applicable sales experience
    
    Preferred Qualifications:
    
    • Track record of working with nonprofit customers is a plus; passion for helping nonprofits be as successful as possible, and curiosity to learn about nonprofit customer management.
    • Experience with HR software
    • BA/BS degree or equivalent in a related field
    • Experience with SaaS opportunities and Dynamics platform
    • Experience selling IT solutions
    • Knowledge of software contract terms and conditions with the ability to create fair transactions
    • Strong negotiation and accurate forecasting skills
    • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
    • Excellent communication, negotiation and forecasting skills
    • Demonstrated ability to find and manage high-level business in an evangelistic sales environment
    • Ability to gather and use data to inform decision making and persuade others
    • Ability to assess business opportunities and read prospective buyers
    • Ability to orchestrate the closure of business with an accurate understanding of prospect needs
    • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
      
      Additional Information
      
      Equal Opportunity Statement
      
      LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf. Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
      
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      If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
      
      Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
      
      • Documents in alternate formats or read aloud to you
      • Having interviews in an accessible location
      • Being accompanied by a service dog
      • Having a sign language interpreter present for the interview
        
        A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
        
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        Pay Transparency Policy Statement
        
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