SantaBarbaraRecruiter Since 2001
the smart solution for Santa Barbara jobs

Senior Event Manager - Hilton Santa Barbara Beachfront

Company: Hilton Worldwide, Inc.
Location: Santa Barbara
Posted on: November 19, 2021

Job Description:

Senior Event Manager - Hilton Santa Barbara Beachfront location Santa Barbara, California, United States category Hotel Hilton Santa Barbara Beachfront Resort HOT07P2D The Senior Events Manager at the Hilton Santa Barbara Beachfront will execute written sales agreements for complex full-service meet ings, conventions, and events with an el evated level of customer service. The ideal candidate will be an energetic team player with at least 2 years of upscale, full-service event experience. Experience is the local market and with hotels would be preferred. The fully renovated Hilton Santa Barbara Beachfront is right across the street from East Beach and one mile from the Funk Zone District. Downtown is just 10 minutes away. REQUIREMENTS: 2+ years of event management experience 2+ years of Catering experience ASSETS: Delphi/FDC Experience What will I be doing? Communicate clearly between customers and the hotel by directing each department within the hotel as to their specific role in the pre-planning and execution of on-site events. Maximize revenue and control expenses through effective negotiation of services and accurate forecasting. Responsible for successful execution of all meetings and events to ensure customer satisfaction and loyalty. Essential Job Functions:

  • Prepare reports, correspondence, and analysis relative to Event activity such as call reports, forecasts, menu proposals, customer correspondence, banquet event orders, resumes, post event reports, and internal memos or communications.
  • Direct guestroom, meeting, and event logistics to respective departments and team members.
  • Manage customer relationships in a proactive manner relative to pricing, payment structure, room block, food and beverage requirements, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process.
  • Analyze and plan for customers' service and product needs relative to the financial and operational needs requirements of the property.
  • Authorize appropriate resolution of customers' concerns while maintaining profitability.
  • Direct and assist with customer services via site visits, board meetings, menu tastings, and planning meetings for definite and potential groups.
  • Supports the Departmental Leaders with daily operations such as customer conflict resolution, interaction with Sales Team, generation of reports, monthly forecast, and menu meetings.
  • Participate in internal and external training and industry events; Customer Focused Events, Front Line Leadership, CPR, etc.
  • Participates in development and measurement of personal and team goals and action plans. Supportive Functions: Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner. Show competence by completing job responsibilities effectively and efficiently. Demonstrate an ability to follow a prescribed sequence of service with each encounter. Take initiative, be willing to assume responsibility for exceeding guests' expectations.
    -- What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!

Keywords: Hilton Worldwide, Inc., Santa Barbara , Senior Event Manager - Hilton Santa Barbara Beachfront, Executive , Santa Barbara, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Barbara RSS job feeds