Senior Event Manager - Hilton Santa Barbara Beachfront
Company: Hilton Worldwide, Inc.
Location: Santa Barbara
Posted on: November 16, 2021
Flexible schedule. Senior Event Manager - Hilton Santa Barbara
Beachfront. locationSanta Barbara, California, United
StatescategoryHotelHilton Santa Barbara Beachfront
ResortFull-timeHOT07P2DPosted: Sep 10th 2021. The Senior Events
Manager at the Hilton Santa Barbara Beachfront will execute written
sales agreements for complex full-service meetings, conventions,
and events with an elevated level of customer service. The ideal
candidate will be an energetic team player with at least 2 years of
upscale, full-service event experience. Experience is the local
market and with hotels would be preferred. The fully renovated
Hilton Santa Barbara Beachfront is right across the street from
East Beach and one mile from the Funk Zone District. Downtown is
just 10 minutes away.. REQUIREMENTS:. 2+ years of event management
experience. 2+ years of Catering experience. ASSETS:. Delphi/FDC
Experience. What will I be doing?. Communicate clearly between
customers and the hotel by directing each department within the
hotel as to their specific role in the pre-planning and execution
of on-site events. Maximize revenue and control expenses through
effective negotiation of services and accurate forecasting.
Responsible for successful execution of all meetings and events to
ensure customer satisfaction and loyalty.. Essential Job
Functions:. Prepare reports, correspondence, and analysis relative
to Event activity such as call reports, forecasts, menu proposals,
customer correspondence, banquet event orders, resumes, post event
reports, and internal memos or communications.. Direct guestroom,
meeting, and event logistics to respective departments and team
members.. Manage customer relationships in a proactive manner
relative to pricing, payment structure, room block, food and
beverage requirements, public room rental and exhibit hall fees,
incremental and affiliate revenue streams, performance damages and
master billing process.. Analyze and plan for customers' service
and product needs relative to the financial and operational needs
requirements of the property.. Authorize appropriate resolution of
customers' concerns while maintaining profitability.. Direct and
assist with customer services via site visits, board meetings, menu
tastings, and planning meetings for definite and potential groups..
Supports the Departmental Leaders with daily operations such as
customer conflict resolution, interaction with Sales Team,
generation of reports, monthly forecast, and menu meetings..
Participate in internal and external training and industry events;
Customer Focused Events, Front Line Leadership, CPR, etc..
Participates in development and measurement of personal and team
goals and action plans.. Supportive Functions:. Communicate clearly
and accurately (verbally or non-verbally) in a pleasant manner..
Show competence by completing job responsibilities effectively and
efficiently.. Demonstrate an ability to follow a prescribed
sequence of service with each encounter.. Take initiative, be
willing to assume responsibility for exceeding guests'
expectations.. What are we looking for?. Since being founded in
1919, Hilton has been a leader in the hospitality industry. Today,
Hilton remains a beacon of innovation, quality, and success. This
continued leadership is the result of our Team Members staying true
to our Vision, Mission, and Values. Specifically, we look for
demonstration of these Values:. Hospitality - We're passionate
about delivering exceptional guest experiences.. Integrity - We do
the right thing, all the time.. Leadership - We're leaders in our
industry and in our communities.. Teamwork - We're team players in
everything we do.. Ownership - We're the owners of our actions and
decisions.. Now - We operate with a sense of urgency and
discipline. In addition, we look for the demonstration of the
following key attributes:. Quality. Productivity. Customer Focus.
What will it be like to work for Hilton?. Hilton is the leading
global hospitality company, spanning the lodging sector from
luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century, Hilton has offered
business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its
tradition of providing exceptional guest experiences across its
global brands. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. Our amazing
Team Members are at the heart of it all!. Why are you excited about
the future of hospitality?. Transcript. Most people, dream of those
opportunities to travel, to see the world, to connect with other
cultures and connect with their family and friends in different
parts of the world. Hospitality is the key that can unlock that.
And that's why working within the hotel industry is both very
satisfying and exciting.. Most people, dream of those opportunities
to travel, to see the world, to connect with other cultures and
connect with their family and friends in different parts of the
world. Hospitality is the key that can unlock that. And that's why
working within the hotel industry is both very satisfying and
exciting.. Stuart. Similar Jobs. No recommendations found.
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experience. Video length0:18VP Global Lead Accounting
Keywords: Hilton Worldwide, Inc., Santa Barbara , Senior Event Manager - Hilton Santa Barbara Beachfront, Executive , Santa Barbara, California
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