Associate Technical Account Manager

Company: Yardi Systems
Location: Santa Barbara
Posted on: February 9, 2020

Job Description:

Associate Technical Account Managers at Yardi will provide consultative, implementation and technical support to a group of assigned Yardi clients in order to manage business operations and financial accounting functions in Yardi's Voyager software.

Responsibilities

• 
  
• Implements the Yardi suite of software products by assisting clients with system implementation, training, and technical support
  
• Researches, analyzes and resolves software issues
  
• Supports software product customization based on client requirements
  
• Performs data mapping and conversions
  
• Performs system and business process reviews and other service reviews and makes recommendations on best practices
  
• Works on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development
  
  Requirements
  
  
  • 
    
  • Bachelor's degree in Economics, Business, Math, Statistics or Information Management preferred
    
  • Experience setting and managing client expectations
    
  • Superior verbal and written communication skills
    
  • Project Management, Accounting, or Property Management experience/background
    
  • Solid Proficiency in MS Office Suite and Outlook
    
  • Knowledge in three of the following areas: Property Management, Accounting, Microsoft Windows, Technical Support, SQL, HTML/ASP
    
  • Prior experience with property management software or real estate software highly desirable
    
  • Prior experience with Yardi software highly desirable
    
  • Regular attendance and a regular work schedule is an essential function of this job.
    
    
    EOE/Race/Gender/Disability/Vets*jb

Keywords: Yardi Systems, Santa Barbara , Associate Technical Account Manager, Executive , Santa Barbara, California