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Client Development Director- Point of Contact

Company: Epsilon
Location: Santa Barbara
Posted on: February 5, 2020

Job Description:

The Point of Contact Client Development Director is responsible leading the team of Client Development Managers. You would play a key role in the hiring, development, and retention of successful CDMs. Additionally, you are responsible for ensuring portfolio retention, growth and accurate financial forecasting. The Point of Contact CDD also works collaboratively with our Product, Client Services, Finance, Data Science, Publisher, Marketing and Sales teams to drive initiatives critical to our advertiser client's success. Do these things interest you? You will:Lead and develop a high-performance team of 5-8 account strategists in a fast paced, detail oriented team environment.Define Point of Contact line of business objectives, in collaboration with the Group Director of Client Development, that align with CJ's overall goals.Develop and execute strategic initiatives to enhance the competitiveness of CJ in the marketplace amongst partner Agencies and our shared Advertiser clients.Ensure Clients & CJ successfully meet client objectives.Guide team on development and deployment of client facing strategic material.Set quarterly MBOs for the team to accomplish.Serve as an escalation point in handling Client objections and all complex issues that cannot be solved independently by your team.Lead pricing, contract renewals, value-selling of CJ benefits to partner business', adoption of CJ solutions. Forecast and manage financial plans and meet financial expectations for your portfolio of business.Influence solution innovation, automation, and processes to enable teams to do more and drive better results.What we look for:Bachelor's Degree7 - 10 years of experience working in a traditional marketing role-ideally digital performance (affiliate) marketing and partnering with or working for agencies.Ability to develop annual and quarterly plans, and ensure successful execution of these plans across multiple client teams, delivering high quality service and results to clients while delivering against CJ financial expectations.Self-initiative and development- you are results focused and eager to enhance your skills to take your career to the next level.Proven leadership, staff management and coaching skills.Critical thinking and problem solver-you are able to influence/develop/negotiate account strategies that incorporate affiliate attribution, consumer insights and dynamic customer targeting.Strong written and verbal communication skills.Proficient knowledge of Microsoft suite of products, including Windows, Word, Excel, and PowerPoint.

Keywords: Epsilon, Santa Barbara , Client Development Director- Point of Contact, Executive , Santa Barbara, California

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