SantaBarbaraRecruiter Since 2001
the smart solution for Santa Barbara jobs

Implementation Engineer - SaaS Customer Onboarding

Company: CyberCoders
Location: Santa Barbara
Posted on: February 6, 2020

Job Description:

Implementation Engineer - SaaS Customer Onboarding
If you are a Technical Account Manager or Implementation Engineer with experience onboarding customers for large-scale, complex SaaS or ERP products, please read on!

Located in beautiful Santa Barbara, our offices are home to the most passionate and dedicated problem-solvers. Our SaaS product has gained tremendous traction in just a couple years, and we are en route to disrupting a billion dollar enterprise. We have won awards and claimed top rankings for our technology & concept, and we are changing the world of logistics, transportation management, and e-commerce delivery.

Do you have what it takes to ensure customer engagement, retention and loyalty by providing unparalleled implementation and onboarding solutions? If so, APPLY NOW!

Top Reasons to Work with Us



  • Beautiful offices in the heart of Santa Barbara
  • Strong benefits
  • Family & employee-friendly startup culture
  • Disrupt a billion-dollar industry
  • Internal growth opportunities


    What You Will Be Doing



    • Serving a customer-facing subject matter expert for our product
    • Understanding customer goals and ensuring success and alignment with our services and products
    • Gathering requirements and understanding business requirements for software configuration
    • Conducting customer training sessions
    • Working with team and stakeholders to resolve technical issues during system onboarding/implementation and feature customization
    • Implementing our SaaS product & onboard customers with a keen awareness to customer needs, system configuration & technical tradeoffs
    • Collaborate with stakeholders to develop product opportunities to ensure customer engagement, improve interaction and iterate on product features for increased usability


      What You Need for this Position
      At least a Bachelor's in a Communications or Technology field and at least 3 years of relevant work experience in SaaS account management, implementation or Customer Success or Product Management, PLUS



      • Experience with customer relationship management
      • Ability to work with stakeholders to define product features to address customer needs and facilitate onboarding
      • Commitment to improving customer engagement and retention
      • Technical understanding of system and software configuration and ability to translate requirements between technical and non-technical parties
      • Experience with APIs in Postman or other API development platforms
      • Understanding of Enterprise software such as CRM, ERP, or other SaaS
      • Unparalleled communication skills and dedication to thrilling the customer
      • Strong analytical and documentation skills, ability to create implementation documentation & trainings


        What's In It for You



        • Join a reputable, quickly-growing company
        • Competitive compensation with stock & great benefits
        • Work directly with CEO & company leaders



          So, if you are an Implementation Engineer looking to join an exciting, growing organization, APPLY NOW!




          • Applicants must be authorized to work in the U.S.CyberCoders, Inc is proud to be an Equal Opportunity Employer


            All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

            Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Santa Barbara , Implementation Engineer - SaaS Customer Onboarding, Engineering , Santa Barbara, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


CMC Materials and Processes Engineer
Description: Job Description CMC Materials and Processes Engineer Cypress, CA As a Materials and Processes Engineer for Ceramic Matrix Composites, you will take ownership of Materials Processes technical projects (more...)
Company: Rolls-Royce plc
Location: Cypress
Posted on: 02/19/2020

Mechanical Engineer
Description: Mechanical Engineer Location Downey, CA Salary 80,000.00 to 110,000.00 Annually DOE A leading global manufacturer of vacuum re flow systems used for packaging high reliability microelectronic devices. (more...)
Company: Key Skilled Personnel, Inc
Location: Downey
Posted on: 02/19/2020

Technical Writer
Description: Ideal candidate- 5 plus years' experience in technical writing within a regulated environment wihtin pharma or Bio-Tech industry. Must have a robust technical writing background with document management- (more...)
Company: Donatech Corporation
Location: Thousand Oaks
Posted on: 02/19/2020


Engineering Assistant/Field Engineer (Southern California - New College Grad '19-'20)
Description: Position Description: Involved in engineering and administration of Turner--projects or Turner--Special Projects Division SPD projects--or in other Turner Business Unit departments.Reports To: Project (more...)
Company: Turner Construction
Location: Los Angeles
Posted on: 02/19/2020

EG-001 - Senior Project Engineer
Description: Job Description br Summary: The Senior Project Engineer provides engineering services to a large project requiring more complicated engineering tasks or multiple engineers or
Company: The Lane Construction Corporation
Location: Ontario
Posted on: 02/19/2020

Sr Quality Engineer
Description: Sr Quality Engineer NA-USA-California-Pomona Sr Quality Engineer Location: Pomona, CA DO WORK THAT MATTERS: At Abbott, diverse ideas, perspectives, and expertise allow us to create the life-changing (more...)
Company: ALERE
Location: Pomona
Posted on: 02/19/2020

Full Stack Engineer
Description: Full Stack Engineer Software Engineer, Traffic Quality As a member of the engineering team responsible for implementing the Convex Publisher tools, you will develop frontend applications as well as our (more...)
Company: Valueclick
Location: Westlake Village
Posted on: 02/19/2020

Site Reliability Engineer/SW Engineer
Description: Site Reliability Engineer/SW Engineer Who we are Albert is a new type of financial service that uses powerful technology to automate your finances, with a team of human experts to guide you. Albert saves (more...)
Company: Albert
Location: Culver City
Posted on: 02/19/2020

Head of Engineering
Description: Head of Engineering If you are a Head of Engineering with experience leading and managing a team, as well as working with C/C , Linux, and in an Agile environment, please read on Located in Los Angeles, (more...)
Company: CyberCoders
Location: Los Angeles
Posted on: 02/19/2020

Fleet Mechanic
Description: MV Transportation is seeking experienced a Level B Mechanic. Successful candidates will perform preventative maintenance, diagnosis, service and repair of steering, suspension, brakes, engines, transmissions, (more...)
Company: MV Transportation
Location: Los Angeles
Posted on: 02/19/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Barbara RSS job feeds