Veterinary Receptionist

Company: St. Francis Pet Clinic
Location: Santa Barbara
Posted on: November 22, 2021

Job Description:

Looking for a friendly, outgoing and detail oriented Receptionist to join St Francis Pet Clinic. We are looking for a mature, reliable, hardworking, committed, team player who enjoys people and a fast paced work environment.Receptionist Responsibilities

• Greet clients and patients on the phone and in person as if they were family and friends;
• Accurately enter medical information;
• Collect payments and maintain a cash drawer and credit card machine which is to be balanced at the end of each shift;
• Facilitate client medication refill requests;
• Ability to use the computer and with training learn the veterinary software program (Cornerstone) to accurately create accounts and post payments;
• Ability to take accurate and detailed medical histories over the phone to facilitate appointment scheduling as well as leaving messages left for the doctor;
• Learn common flea/tick products as well as over-the-counter products to ensure accurate recommendations on products can be given to our clients;
• Consistently providing exceptional customer service in a positive manner;
• Display legible handwriting free of spelling, grammatical and calculation errors;
• Ability to always use and maintain professional written and verbal tone in communication;
• Ability to troubleshoot, handle and follow up on problems as they arise maintaining poise and a sense of professionalism.
• Previous experience in the veterinary or animal health industry a significant plus, but not required.''COVID-19 Precaution(s):
  • Personal protective equipment provided or required
  • Sanitizing, disinfecting, or cleaning procedures in placeJob Duties:
    • Greeting visitors
    • Scheduling
    • Correspondence
    • Sorting and sending mail
    • Answering and routing phone callsWork Remotely
      • NoJob Type: Full-timePay: $16.00 - $20.00 per hourBenefits:
        • 401(k) matching
        • Employee discount
        • Flexible spending account
        • Health insurance
        • Paid time offSchedule:
          • 8 hour shift
          • Monday to Friday
          • Weekend availabilityCOVID-19 considerations:To keep employees safe we minimize the number of clients present during appointments as well as require masks at all times for clients and staff. We provide designated workstations for all employees as well as sanitizing wipes to ensure cleanliness.Experience:
            • Veterinary experience: 1 year (Preferred)
            • Customer service: 1 year (Preferred)Shift availability:
              • Day Shift (Preferred)
              • Night Shift (Preferred)Work Location: One location

Keywords: St. Francis Pet Clinic, Santa Barbara , Veterinary Receptionist, Administration, Clerical , Santa Barbara, California